Treatt USA 4900 Lakeland Commerce Parkway, Lakeland, Florida, 33805

Full Time | Posted 7 days ago


Job title: Shipping Supervisor
Reporting to: Head of Logistics
Location: Lakeland, USA
Hours: 40 hours per week

The Opportunity (General Summary)

 Under the guidance of the Head of Logistics the Packaging Supervisor is responsible for the day to day operations of packaging, properly labelling and preparing for dispatch all customer orders. This role is also responsible for the scheduling and training of personnel, maintaining appropriate packaging inventory levels and signing off “A” customer shipments.

What it’s like to work here

We’ve been making the world taste better since 1886 and sell over 3000 products in more than 90 countries, but we’re only just getting started. We’re on an exciting journey and have ambitious plans to become the indispensable partner of choice for the world’s leading flavour and fragrance houses, beverage and consumer brands.
On joining Treatt, you’ll become one of over 300 international experts, working together to collectively surprise and delight our customers. Nothing is more important to us than the happiness of our people as without them, we’d never succeed.
We think Treatt’s a great place to work, but don’t just take our word for it:
“Everyone wants your feedback and opinion; it feels like a place of study where nurturing and encouragement are the standard. It is very clear the hard work that goes into providing excellence for customers, but it is also very apparent that managers have the same goals for helping us all to progress.” – Anita, Innovation Scientist
“Joining my close and supportive team was the most enjoyable way to gain more skills and increase my knowledge” – Ashley, Distillation Control Team Leader
“Treatt creates an environment to help you be the best you can, with no two days the same and opportunities always available to help you learn and develop. The people and the culture create a fantastic company to be part of” – Rebecca, Commercial Coordinator

What you’ll be doing

 • Maintain open lines of communication with planning, production, logistics teams and customer services to ensure ship dates, and ideally “pick dates” are met
• Review, re-write where necessary and write shift work procedures and processes
• Assign shift personnel duties and examine employee work for quality, product integrity and conformance to standard packaging, shipping procedures, and dangerous goods regulations
• Provide shift personnel with guidance and direction in the completion of orders and the priority in which they should be completed. Also, in the resolution of any operational issues or obstacles
• Keep Production Manager abreast of any personnel issues or challenges
• Follow up with customer service, shipping, and the export coordinators to ensure all customer specific packaging requirements are being fulfilled
• Ensure all orders are packed according to the Packaging Instructions as printed by Planning and in the correct packaging, with all the proper labels
• All orders must be signed off in a timely manner before progressing to shipping,
• that they have been packaged and labeled correctly, that all special instructions were followed, that orders are on the correct pallets, and that all orders were combined as instructed by customer service or export from notes in JDE or emails
• Maintain products and supply inventories at appropriate and efficient levels
• Maintain all work areas, procedures and equipment in a manner that is in accordance with all laws, regulations and company policies pertaining to safety and sanitation
• Track and report all shift personnel time and attendance
• Take appropriate action to resolve and/or notify appropriate personnel of any operational issues, emergencies, or equipment failures
• Facilitate all necessary training, review performance of staff and recommend continuous training that will benefit both company and staff, including Dangerous Goods Training.
• Proactively challenge old methods and implement new programs, procedures and initiatives that will support the most success of the department
• Work collaboratively with other managers and managers in the UK to define best practices and cross-training
• Ensure facility integrity at shift ends and before leaving the premises
• Live and demonstrate Treatt values

What we’re looking for

• Previous packaging experience
• Knowledge of the flavor and fragrance and / or beverage industries
• Understanding of Treatt products
• Previous supervisory or management
• Good working knowledge of HACCP, OSHA, GMP, HAZMAT, MSDS and EPA requirements
• Possession of Hazardous Goods and IATA certifications
• Demonstrated ability to consistently practice safe work habits
• Ability to perform accurate weight measurements and basic math equations, including standard to metric
• Ability to read, produce and write clear documentation and communications
• High school diploma or GED with 3-5 years’ experience in a production or manufacturing environment.
• Possess good verbal communication skills
• Ability to use various spreadsheet, word-processing and database computer software
• Willingness to obtain the Florida Food Manager Certificate
• Forklift Trained
• Skilled in attention to detail, and the ability to command other’s focus on detail
• Positive attitude and a team player mentality

We want you to love your work and bring that energy to the job every day, no matter what the task. You’ll be someone who keeps up to date with the latest technologies and is always willing to share their knowledge with colleagues.
Our department is busy. We need someone who can run with the pack but also bring their own personality to their work.
You should be personable, friendly and supportive, acknowledging that you’ll get to work with colleagues from all seniority levels across all departments on a daily basis.

What we’ll do for you

We offer an excellent package which includes a competitive salary; vacation time as well as the opportunity to purchase additional vacation, we also offer a discretionary annual bonus, medical (including family cover), dental and vision coverage, AFLAC, 401k employer matching up to 6%, company-paid short term and long term disability insurance, company-paid life insurance and stock purchase options.
With the encouragement and development you need, we help you to become your ultimate you. Beyond building a successful career, we also support the wishes and ambitions of our staff outside of the office in achieving a health work/life balance - the wellbeing of our staff is paramount to us, which we actively promote and support by regularly delivering a variety of wellbeing initiatives. There will also be opportunities to be actively involved in community and charity projects and to take part in numerous subsidised social events.

Polite Notice

We politely request that we are not contacted by any recruitment agencies. We have a preferred supplier list and high volumes of speculative calls from agencies negatively impact upon the efficiency of our business. Please help us to maintain the highest levels of customer service by respecting our wishes.