R.C. Treatt & Co. Ltd Skyliner Way, Bury St Edmunds, Suffolk, IP32 7FR

Temporary | Posted 4 weeks ago


Location: Bury St. Edmunds, Suffolk
Hours: 35 hours per week

The Opportunity

You will be identifying opportunities to sell Treatt’s ingredient solutions to both new customers and those in our existing portfolio. You will be expected to develop opportunities to upsell, enhance the profitability of the sale, and develop the future sales relationship. Customer service is centric to this position, together with exceptional communication skills and ability to interrogate data and utilise the CRM system (Salesforce).

What it’s like to work here

We’ve been making the world taste better since 1886 and sell over 3000 products in more than 90 countries, but we’re only just getting started. We’re on an exciting journey and have ambitious plans to become the indispensable partner of choice for the world’s leading flavour and fragrance houses, beverage and consumer brands.

On joining Treatt, you’ll become one of over 400 international experts, working together to collectively surprise and delight our customers. Nothing is more important to us than the happiness of our people as without them, we’d never succeed.

We think Treatt’s a great place to work, but don’t just take our word for it:

“Everyone wants your feedback and opinion; it feels like a place of study where nurturing and encouragement are the standard. It is very clear the hard work that goes into providing excellence for customers, but it is also very apparent that managers have the same goals for helping us all to progress.” – Anita, Quality Analyst

“Treatt offers the opportunity to work with a team of fantastic people on a range of interesting and “Treatt creates an environment to help you be the best you can, with no two days the same and opportunities always available to help you learn and develop. The people and the culture create a fantastic company to be part of” – Rebecca, Commercial Coordinator

“Treatt offers the opportunity to work with a team of fantastic people on a range of interesting and innovative products” – Magdalena Baczewska, Applications Technologist

“Joining my close and supportive team was the most enjoyable way to gain more skills and increase my knowledge” – Ashley, Distillation Team Leader

What you’ll be doing

The duties and tasks of an Inside Sales Executive involves the following:
• Identifying ways to increase revenue & margin on existing business, using techniques such as upselling, value engineering, and diversification of product offering
• Quoting & sampling customers promptly and following up in timely manner to ensure optimum conversion rate
• Establishing & adjusting selling prices by monitoring costs, competition and supply & demand
• Lead qualification and development to widen our customer base
• Coordinating the involvement of personnel from other departments including applications, planning and customer care in order to meet account performance objectives and customers’ expectations
• Planning & attending sales meetings and trade shows (as and when required), submitting timely visit reports. A full UK driving licence and valid passport will be required.
• Maintaining accurate and complete data in company’s CRM system (Salesforce)

What we’re looking for

The ideal candidate will possess GCSE grades A-C (minimum). They will have an understanding of value proposition, be creative and have excellent communication and interpersonal skills along with strong organisation skills. You will also be motivated and career driven, a self-starter - with drive, energy, ambition and the ability to win.

What we’ll do for you

We offer an excellent package which includes a competitive salary, flexible working, family friendly policies, social activity, wellbeing resources and support programme (including employee assistance helpline and face to face counselling), ongoing training and development, Holiday Purchase Scheme, Cycle to Work Scheme, Tech Benefits Scheme, Eye tests, and most importantly a great team of colleagues.

With the encouragement and development you need, we help you to become your ultimate you. Beyond building a successful career, we also support the wishes and ambitions of our staff outside of the office in achieving a health work/life balance - the wellbeing of our staff is paramount to us, which we actively promote and support by regularly delivering a variety of wellbeing initiatives and offering responsibility based flexibility. There will also be opportunities to be actively involved in community and charity projects and to take part in numerous subsidised social events.

Polite Notice

We politely request that we are not contacted by any recruitment agencies. We have a preferred supplier list and high volumes of speculative calls from agencies negatively impact upon the efficiency of our business. Please help us to maintain the highest levels of customer service by respecting our wishes.