How we’re looking after our people, customers, suppliers and communities
15th February 2021
A message from our CEO
As a business that has been committed to looking after its people, customers, and supply chain since 1886, we wanted to take this opportunity to update you on our ongoing response to the COVID-19 pandemic. It is almost impossible to comprehend the ongoing and relentless nature of this pandemic which still sees much of the world fighting this infection.
The health, happiness and wellbeing of our people has always been paramount to our business. Protecting our people through these ongoing challenges continues to be our top concern. We know that by supporting our staff and ensuring their welfare, we can in turn deliver the best services to our customers.
To do this, our COVID-19 response teams (UK and US based) and global leadership teams have implemented an extensive programme of changes to ensure that our sites are COVID safe. Our primary focus for each action we take is to protect our people and minimise the potential for disruption to our customers and other partners in the supply chain.
Our people have shown an exceptional level of resilience, repeatedly demonstrating our company values, and pulling together to go above and beyond under extraordinary circumstances. For that, I am always grateful.
Actions are taken in line with local government advice in all our locations, and we continue to constantly monitor the situation, enabling us to respond as and when things evolve. Use the drop downs below to learn more about how we are: