The Treatt Group’s core values together define the framework within which the Group operates and on which its decision-making is based.

CUSTOMER-ORIENTATION

We are successful only by offering benefits which our customers perceive as genuinely better than those of our competitors. The totality of these benefits is customer satisfaction and loyalty. Reliability and honesty are vital elements in achieving these goals. We strive to provide excellence in customer service and are committed to offering products that comply with both quality and regulatory requirements.

PROFIT-ORIENTATION

We are in business to grow profitably; all our operations should work towards this goal. Healthy earnings mean a good return for investor stakeholders.

RESPECT FOR OUR PEOPLE

We respect and value the commitment and knowledge of everyone within the Treatt Group. It is our policy to provide and maintain safe and healthy working conditions, equipment and systems of work and to provide such information, training and supervision as required for this purpose. For strong people who are committed to our common goals, there are opportunities for self-development.

SOCIAL RESPONSIBILITY

We operate ethically and honestly in a manner that reflects the Treatt group’s greater than 125 year heritage, but we always strive to do more.

COMMITMENT

Clear understanding and commitment to our common goals will allow for all departments to contribute to Treatt’s success. We reward this achievement as a reflection of these aims and values.

EFFICIENCY

By conducting our operations in a more efficient manner than our competitors and by continuous improvement, we should boost both sales and returns to stakeholders.